About ReliaSight

Our Mission

Our mission is to streamline processes with a user-friendly application, ensuring quick and
detailed identification of billed line items not in compliance with contracted rates. At
ReliaSight, we are dedicated to optimizing efficiency and communication in the offsite
records storage landscape.

Our Process

Upload Contract Data into the Platform
  • Contracts and Rate Schedules
  • Invoices
  • Billing Data
—

Upload Contract Data into the Platform

  • Contracts and Rate Schedules
  • Invoices
  • Billing Data
Upload Invoices Monthly
  • Email | Scan | Excel

Upload Invoices Monthly

  • Email Scan Excel
—
Data Workflow
  • Invoice and Rate Comparison
  • Locate Non-Contractual Line Items and Fees
  • Identify Rate Discrepancies
—

Data Workflow

  • Invoice and Rate Comparison
  • Locate Non-Contractual Line Items and Fees
  • Identify Rate Discrepancies
Dashboard Reporting
  • Contracted Spend vs. Actual Billed (Overbilling)
  • Unauthorized Services and Fees
  • Contract Term Monitoring & Historical Reporting
  • Historical Reporting

Dashboard Reporting

  • Contracted Spend vs. Actual Billed (Overbilling)
  • Unauthorized Services and Fees
  • Contract Term Monitoring & Historical Reporting
  • Historical Reporting
—

Added Value for the Customer

Reduce
Administrative
Costs
Reduce mistakes
due to manual
handling
Keep track of
all invoices
and Services
Monthly
follow-up
system
Avoid overbilling
by incumbent
vendor
icon search
Complete audit
trail of
all actions
archive
of all invoices
Less decentralization in your records storage program

Pain Points – Trends in the Industry – Why ReliaSight Was Created.

Billing pain points in the offsite records storage industry can include:

  • 01Unfavorable Agreement Language: Several vendors have incorporated language that requires invoice disputes to be reported within a matter of a few days from the invoice date.
  • 02Inaccurate Invoicing: Businesses may face challenges with invoices that contain errors, discrepancies, or unexpected charges, leading to financial confusion.
  • 03Unpredictable Pricing: Lack of transparent and predictable pricing models can make it difficult for businesses to budget for offsite records storage services effectively.
  • 04Complex Billing Structures: Complicated billing structures paired with poorly categorized billing descriptions can make it challenging for businesses to understand and verify their invoices.
  • 05Difficulty in Auditing: Businesses may encounter difficulties in auditing, comprehending, and verifying the accuracy of billing statements, making it more cumbersome to communicate with the offsite records storage vendor.
  • 06Contractual Misalignments: Misalignments between the contract terms and the actual billing practices can lead to confusion and disputes between businesses and storage providers.
  • 07Lack of Billing Transparency: Limited visibility into how charges are calculated and reported based on the storage industry’s belief that they should not have to do the math for their customers. This can result in a lack of confidence with your offsite storage service providers.